Privacy Policy

What this policy covers

This policy explains how Families For Recovery handles information submitted through familiesforrecovery.com. By using this site you agree to the practices described here.

Information you choose to give us

When you submit the resource assistance form, we collect the information you enter: your name, email address, phone number, your relationship to the person you are asking about, the type of help you are seeking, the state where help is needed, an optional insurance provider, and any additional information you choose to include.

We use this information only to respond to your inquiry and to help identify resources that may fit your situation. We also record the page the request came from and the time it was submitted.

Please do not submit medical records, diagnoses, Social Security numbers, financial account numbers, or other sensitive clinical or personal information through this website. Our forms are not designed for protected health information, and this site is not a HIPAA-covered entity.

How we use and share information

• To respond to your request by phone, text, or email.
• To share resource information that may be relevant to what you described.
• With service providers who help us operate the site and manage inquiries, under obligations to protect the information.
• Where required by law, or to protect someone from serious harm.

We do not sell your personal information. Submitting a form does not enroll you in marketing messages, and you can ask us to stop contacting you at any time.

Cookies and analytics

This site may use cookies and similar technologies to understand how pages are used and to improve the experience. You can control cookies through your browser settings. Blocking cookies may affect how parts of the site work.

Third-party links

We link to other resource websites, including sites in our network and national organizations. Those sites have their own privacy practices, and we are not responsible for their content or how they handle your information.

Children

This site is intended for adults. We do not knowingly collect personal information from children under 13.

Your choices

You can ask us to review, correct, or delete the information you submitted by emailing zac@findyourrecovery.com. We may keep records where we have a legal or operational reason to do so.

Security

We take reasonable measures to protect information submitted through this site. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Changes to this policy

We may update this policy as the site changes. The date at the top of this page reflects the most recent revision.

Contact

Questions about this policy can be sent to zac@findyourrecovery.com.